Sunday 11 December 2016

Is an external IT service better than in-house?


Running a business can bring with it a lot of difficult decisions on a daily basis, and one of these is choosing how to handle your IT services. There are two main choices – hiring in-house, or bringing in an external company to do everything that you need. There are many IT services Cheshire based if you take that choice, however first it is important to think about which service may be better for your business.
The cost
If you hire somebody in-house to deal with your IT services, then you will have to pay them a regular wage, whether their services are actually required on any given day or not. On one hand, this means that there is always somebody there if needed, however other companies take the decision to hire somebody externally, as this means that you only need to pay them when there is work to be done.
The level of expertise
No matter how much staff training you provide in your company, you almost certainly won’t be able to compete with the training that those who are specialists in the IT industry have received. It wouldn’t be financially viable to offer this training to your staff, so this means that they simply wouldn’t have the experience of external industry experts. This is another reason that many choose to hire an external company.
Knowledge of your company and needs
Some companies choose to hire in-house because this means that the department are able to get a clear idea of what your company is about, and what you need. While external companies might not be able to understand this to as great an extent, if you continually hire the same company to deal with issues for you, they will become familiar with your company and learn exactly the best way to deal with everything that you need.


When you are in charge of a business, there are many decisions that you will have to make on a regular basis. Even the smallest of decisions are important, and could have a huge impact on the success of your business in the future. Because of this, you may find that IT support services brought in externally would be of benefit to you, as it would take one large decision off your mind, and mean that everything in this respect could be dealt with while you focussed on other parts of your business.